S&W Greenhouse, Inc.
White House, Tennessee
(615) 672-0599 Phone: (615) 672-0599
Fax: (615) 672-1788
P.O. Box 30
533 Tyree Springs Road
White House, Tennessee 37188
Frequently Asked Questions
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Q: Do you have a catalog?
A: Our web site is our catalog. We do not have a printed version to send by Mail.

Q: Is your site secure?
A: Yes, for your protection, our site utilizes a secure server to transmit all private information such as name, address, phone numbers, credit card information and order contents . All of the private information is encrypted to prevent its interception by unwanted persons over the internet

Q: How are the shipping charges calculated on my order?
A: The shipping charges are calculated directly by UPS & U S Postal Service, based on the total combined weight of your order and the distance for delivery from TN.

Q: When are the shipping charges calculated?
A: The shipping charges are calculated for your order during the checkout process. At that time you are given a choice of delivery options and costs.

Q: When Do you ship?
A: All Bare Root Roses will ship during the week of February 25th.,2002.
Container Grown Roses will begin shipping in April, 2002.
We ship container grown roses & perennials on Monday & Tuesday each week during our shipping season.
Perennials begin shipping in April 2002

Q: Can orders be placed by telephone instead of over the internet?
A: Yes, our phone number is 615-672-0599. Orders may be placed during the business hours of 8 am until 5 pm CST. 7 days per week.

Q: When do I need to place my order for bare root roses?
A: We accept orders for bare root roses from September 1st. until February 14th. for shipping during the last week in February.

Q: How early should I place my order for Container Grown Roses?
A: It is recommended that orders be placed as early as possible, as many varieties sell out very quickly. We begin accepting advance reservations for roses in September, for shipping in the spring.

Q: When I place an order in advance of the shipping season, when is my credit card billed?
A: We bill your credit card only when the plants are actually shipped. We do not bill in advance.

Q: Do you have a Guarantee on roses?
A: We Guarantee our roses to be true to variety, and guarantee livability for a period of 60 days for Bare Root Bushes, & 30 days for Container Grown Bushes.
Provided that proper, careful planting instructions are followed, & that in the event of a loss; it was not caused by Weather, Neglect, or Other conditions beyond our control.
We are not responsible for Undeliverable, Refused, Unclaimed, or Untimely acceptance of shipments of live plants due to their perishable nature

Q: Do you have a privacy policy?
A: Yes, your privacy is very important to us. Click on the link to view our completePrivacy Policy

Q: What size are the Perennial plants?
A: Beginning with the 2002 shipping season, the perennials will be grown and shipped in a 1 gallon nursery pot.

Q: Do you sell seeds?
A: No, we only grow plants for sale and do not produce any seeds.

Q: Do you accept credit cards?
A: Yes,We accept Visa & Mastercard.

Q: Do you ship Internationally?
A: No, we only accept and ship orders within the continental 48 United States.

Q: What grade are the roses that you ship?
A: All of our rose bushes, both bare root and container grown, are # 1 grade, 2 year old plants.

Q: How do I care for my rose bushes?
A: Check out our "Tips & Techniques" page, this will give an abundance of information about planting and caring for roses & should help to solve most problems.

Q: I planted Climbing Roses in the spring but only got a few blooms on them. Is there a problem with the bush?
A: Most Climbing Roses bloom on 2 year old canes. There are a few varieties that will produce some blooms on the 1st. year canes. If the bush was planted in a well drained area, with at least 6 hours of direct sunlight per day & the bush grew well, then the bush is preforming as it supposed to & you will see an abundance of blooms next spring.

Q: When should I prune my roses?
A: Roses may be pruned at any time after they go dormant for the winter and until just before they break dormancy in early spring.

Q: Do you have "True Black" roses?
A: Unfortunately, there is no such thing as a "true black" rose. The term "black" pretaining to roses is somewhat misleading. Black roses are in fact a super dark red that may have the appearance, at first glance, of being black, but upon close inspection you can see that is actually a very dark red. The closest varieties to black that we offer are "Ink spots" & "Night time", Ink spots is the darker of the 2 varieties.





About S&W | Annuals | Perennials | Rose Bushes
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S&W Greenhouse, Inc.
P.O. Box 30
533 Tyree Springs Road
White House, Tennessee 37188
Phone: (615) 672-0599
Fax: (615) 672-1788
E-mail: info@sw-greenhouse.com